Privacy Policy

PRIVACY POLICY

Effective Date: [20th February 2026]
Last Updated: [20th February 2026]

This Privacy Policy describes how DigCurve (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you access our website or purchase our services, including Website Development, Digital & Technical Services, and Coaching & ICT Training.

By using our website or services, you agree to this Privacy Policy.

1. Scope of Policy

This Privacy Policy applies to:

  • Visitors to our website
  • Clients purchasing our services
  • Individuals contacting us
  • Participants in coaching and ICT training programs

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Business name
  • Billing address

2.2 Service-Related Information

  • Project requirements
  • Technical specifications
  • Training enrollment details
  • Communication records

2.3 Payment Information

Payments are processed by secure third-party payment processors.
We do not store full credit/debit card details on our servers.

2.4 Technical Data

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URLs

2.5 Usage Data

  • Pages visited
  • Time spent on website
  • Interaction behavior

2.6 Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality and performance. Please see our Cookie Policy for more details.

3. How We Collect Information

We collect information through:

  • Contact forms
  • Service purchase forms
  • Email communications
  • Coaching registrations
  • Website analytics tools
  • Cookies and tracking technologies

4. Purpose of Data Processing

We process personal information to:

  • Deliver contracted services
  • Develop and manage websites
  • Provide digital and technical solutions
  • Conduct coaching and ICT training
  • Process payments
  • Issue invoices
  • Provide customer support
  • Improve website functionality
  • Ensure security and fraud prevention
  • Comply with legal obligations

5. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity
  • User consent
  • Legitimate business interests
  • Compliance with legal requirements

6. Data Sharing and Disclosure

We may share information with:

  • Hosting providers
  • Payment processors
  • IT service providers
  • Legal or regulatory authorities when required

We do not sell, trade, or rent personal data to third parties.

7. International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure reasonable safeguards are in place where required by law.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill service obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

After this period, data is securely deleted or anonymized.

9. Data Security Measures

We implement appropriate technical and organizational safeguards, including:

  • Secure hosting infrastructure
  • SSL encryption
  • Restricted access controls
  • Administrative safeguards

However, no system can guarantee absolute security.

10. Client Content and Ownership

For Website Development and Digital & Technical Services:

  • Clients retain ownership of their provided content.
  • We access client materials solely for service delivery.
  • We do not claim ownership over client intellectual property.

11. Coaching & ICT Training Confidentiality

For Coaching & ICT Training services:

  • Session information is treated as confidential.
  • Participant data is used only for training administration.
  • We do not disclose training records without consent unless legally required.

12. Marketing Communications

We may send service-related emails.
Marketing emails will only be sent with consent, and users may unsubscribe at any time.

13. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

15. Children’s Privacy

Our services are intended for individuals aged 18 years and above.
We do not knowingly collect personal data from minors.

16. User Rights

Depending on applicable laws, users may have the right to:

  • Access their data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Withdraw consent
  • Object to certain processing

Requests may be submitted using the contact details below.

17. Data Breach Notification

In the event of a data breach affecting personal information, we will take appropriate corrective action and notify affected individuals when legally required.

18. Compliance With Laws

We comply with applicable data protection and privacy regulations relevant to our operations and client base.

19. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last Updated” date.

20. Contact Information

If you have any questions about this Privacy Policy, your personal data, or how we process and protect your information, you may contact us using the details below:

Business Name: DigCurve digital services
Email: support@digcurve.digital
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)
Response Time: Within 24 Business Hours

We will respond to privacy-related inquiries in accordance with applicable data protection standards.